Contact Information

You can contact the customer service of Jomashop calling Jomashop's phone numbers.

Customer Service:

  • (877) 834-1434
Write review

does not support this feature.

Currently you can call only US numbers.

Jomashop Website:

Jomashop Online Chat:

Jomashop Email:

  • Message this business

Corporate Office Address:

Jomashop
140 58th Street Suite 3B
Brooklyn, New York 11220
United States

Fax:

1-212-924-3108

Other Info:

Hours
Mon–Thu 9am–6pm
Fri 9am–3pm
inquiry@jomashop.com

Help in Social Networks:

Jomashop Rating and Reviews

Rating details

1.9
more details
Customer service
Exchange, Refund and Cancellation Policy
Website
Product or Service Quality

Rating stats

Rating trend

Summary of Jomashop Customer Service Calls

29 TOTAL
CALLS
79% SUCCESSFUL
CONNECTIONS
03:51 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Jomashop to Ask about:

Shipping and Delivery Question:

  • “Order not received”
  • “Missing item”
  • “Parcel not delivered” , Review #1164767

Return/ Replace Question:

  • “Return”

Activation/ Cancellation Question:

  • “Cancellation”

Employment Question:

  • “Somebody used my debit card to buy some item from yours..The amount is still on hold i want to cancel but I dont know the purchase no. the amount is AED 771.71 ending card number 29219 at jomanshop,brooklyn around 12:51 a.m. dubai time..”

Request for Information Question:

  • “Order Inquiry”

Other Question:

  • “Enquiry for myborder”
  • “Tax fee”
  • “Need to resend my watch due to malfunction. It was repaired 4month ago but remains with the same problem. Order #M1815578”

About

Top Jomashop Services

Shipping Service, Customer Care, Watch Repair

Top Jomashop Products

Watch Warranty

Jomashop Pros and Cons

Pros: I liked the price, Price, Low prices, Range of products, Price of the product

Cons: Customer service, Complete lack of a customer service culture or training, Rude customer service and poor management, Unprofessional conduct with ordering and delivering products, Offered no resolution

Related Companies

JomaDeals

Summary

Jomashop specializes in wholesale and retail of luxury goods. The company was founded by Marvin Sternberg in 1987. Its headquarters is based in Brooklyn, New York, USA. It's the only Jomashop location mentioned on the website. Jomashop offers fine writing instruments, fashion accessories, gift items, watches, and handbags. The company ships their products worldwide. It uses UPS and USPS delivery services. Jomashop returns are available within 30 calendar days of the original shipping date. The order status can be tracked on the company official website. Available payment options are Visa, MasterCard, American Express, Discover, and Wire Transfer. It is also possible to use PayPal service. The company has an affiliate program with commissions of referrals.

Jomashop reviews and complaints

Jomashop is ranked 147 out of 823 in Jewelry and Accessories category

Area Served

USA, Other, Worldwide

Payment Methods

VISAPayPalAmerican ExpressMasterCard

Edit Description

Compare Jomashop To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Kay Jewelers

Kay Jewelers

983 reviews
1.7
Compare Jomashop vs Kay Jewelers
World Of Watches

World Of Watches

232 reviews
2.2
Compare Jomashop vs World Of Watches
Certified Watch Store

Certified Watch Store

22 reviews
1.8
Compare Jomashop vs Certified Watch Store

Jomashop Stats

Filter Reset Filter by range.
  • Day
  • Week
  • Month
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.
Write a review
Do you have something to say about Jomashop? What happened? What can we help you with?
Submit review Don't show this popup