Contact Information

You can contact the customer service of Jomashop calling Jomashop's phone numbers.

Customer Service:

  • (877) 834-1434
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Jomashop Website:

Jomashop Online Chat:

Jomashop Email:

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Corporate Office Address:

140 58th Street Suite 3B
Brooklyn, New York 11220
United States



Other Info:

Mon–Thu 9am–6pm
Fri 9am–3pm

Help in Social Networks:

Jomashop Rating and Reviews

Rating details

more details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality

Rating stats

Rating trend

Summary of Jomashop Customer Service Calls

03:51 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Jomashop to Ask about:

Shipping and Delivery Question:

  • “Order not received”
  • “Missing item”
  • “Parcel not delivered” , Review #1164767

Return/ Replace Question:

  • “Return”

Activation/ Cancellation Question:

  • “Cancellation”

Employment Question:

  • “Somebody used my debit card to buy some item from yours..The amount is still on hold i want to cancel but I dont know the purchase no. the amount is AED 771.71 ending card number 29219 at jomanshop,brooklyn around 12:51 a.m. dubai time..”

Request for Information Question:

  • “Order Inquiry”

Other Question:

  • “Enquiry for myborder”
  • “Tax fee”
  • “Need to resend my watch due to malfunction. It was repaired 4month ago but remains with the same problem. Order #M1815578”


Top Jomashop Services

Shipping Service, Customer Care, Watch Repair

Top Jomashop Products

Watch Warranty

Jomashop Pros and Cons

Pros: I liked the price, Price, Low prices, Range of products, Price of the product

Cons: Customer service, Complete lack of a customer service culture or training, Rude customer service and poor management, Unprofessional conduct with ordering and delivering products, Offered no resolution

Related Companies



Jomashop specializes in wholesale and retail of luxury goods. The company was founded by Marvin Sternberg in 1987. Its headquarters is based in Brooklyn, New York, USA. It's the only Jomashop location mentioned on the website. Jomashop offers fine writing instruments, fashion accessories, gift items, watches, and handbags. The company ships their products worldwide. It uses UPS and USPS delivery services. Jomashop returns are available within 30 calendar days of the original shipping date. The order status can be tracked on the company official website. Available payment options are Visa, MasterCard, American Express, Discover, and Wire Transfer. It is also possible to use PayPal service. The company has an affiliate program with commissions of referrals.

Jomashop reviews and complaints

Jomashop is ranked 147 out of 823 in Jewelry and Accessories category

Area Served

USA, Other, Worldwide

Payment Methods

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