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Summary of Jomashop Customer Service Calls

11 TOTAL CALLS
100% SUCCESSFUL CONNECTIONS
05:42 AVG CALL DURATION
9% ISSUES RESOLVED

Customers Contact Jomashop to Ask about:

Shipping and Delivery:

  • “Parcel not delivered”
  • “Delivery”

Other:

  • “Order Inquiry”

About Jomashop

Top 5 Jomashop Products

Watch Warranty, Warranty

Top 5 Likes about Jomashop

I liked the price, Price, Website, Price of the product, Low prices

Top 5 Dislikes about Jomashop

Customer service, Offered no resolution, Unprofessional conduct with ordering and delivering products, Customer service was very unprofessional, Complete lack of a customer service culture or training

Summary

Jomashop specializes in wholesale and retail of luxury goods. The company was founded by Marvin Sternberg in 1987. Its headquarters is based in Brooklyn, New York, USA. Jomashop offers fine writing instruments, fashion accessories, gift items, watches, and handbags. The company ships their products worldwide. It uses UPS and USPS delivery services. Jomashop accepts returns within 30 calendar days of the original shipping date. The order status can be tracked on the company official website. Available payment options are Visa, MasterCard, American Express, Discover, and Wire Transfer. It is also possible to use PayPal service. The company has an affiliate program with commissions of referrals.

Jomashop reviews and complaints

Jomashop is ranked 102 out of 747 in Jewelry and Accessories category

Area Served

USA

Payment Methods

VISAPayPal

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Jomashop Stats

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Number of Calls

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