Jomashop - Defective Omega
Craig Stika Craig Stika is online now
I too thought I was a Happy Satisfied New Jomashop Client. I have just returned from the Omega Fashion Valley San Diego Store. I thought the battery needed replacement possibly. Why did I buy as is "NEW" $ 17.000 when it was a $9,000 actually used Omega ? I received a 45 % discounted Omega Lady's Constellation 18 K Rose Gold watch on Friday from Jomashop.com without the Omega Authorized Warranty Card. The watch is being sent to Omega Factory Service Center in Secaucus, NJ for Re warranting, Restoration, Movement Diagnosis, Case Cover Back Plate Polishing, and Omega 2 Year Warranty Certification. The Omega Store Manager is covering for my bad experience with Jomashop so I see what a real Omega Experience should have been.
First time poster. First Time Jomashop customer. I should be able to take the watch out of the box and admire it on my girl friend. Instead I gave a gift that now will be back in 6 weeks after Christmas.
I learned more about Omega from the Omega Factory Store Center. What a difference in a Brick and Morter Store vs an Internet Grey Market non Authorized Point OF Sale.
The watch I purchased from Jomashop is estimated at over 4 years old, battery dead possibly, Movement failed, and Missing One Sizing band link, and under magnification visible wear marks on the Constellation Observatory Backing Plate, and Without Omega Factory Warranty with out the Omega Certified Warranty Card
Bottom line I could try to get Jomashop to provide better sales but why teach them how to do business any way different than they currently prefer to.
This reviewer shared experience about bad quality and wants this business to offer any options to resolve the issue. This person is overall dissatisfied with Jomashop and uploaded a picture. The most disappointing about omega constellation ladies watch at Jomashop was no certificate of authenticity Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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