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Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality

I have received a watch that I have bought for my husband (over $5000 price tag). The second day we discovered that it was not running properly, after experimenting with winding and wearing it for a few days, we contacted Jomashop asking for a replacement or a refund - and were denied.

They only offered to service it in New York, but this is an expensive Swiss watch and I don't feel like I want to keep it never worked properly, not to mention the fact that if it needs to be serviced, I would like it to be serviced by the manufacture. Stay away from this company at all costs!

Review about: Watch.

Reason of review: Damaged or defective.

Monetary Loss: $6000.

Preferred solution: Full refund.

I didn't like: False advertising.

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