Show reviews that mention
customer service service customer order email watches business refund money shipping
Filter review
I ordered a Cartier watch on their web and was told that I would be back-ordered for only 1 week. However, they shipped out the watch 7 weeks later without any explanation why it was delayed. I called them several times to try to facilitate the process, but they were...
View full review
#796201 Review #796201 is a subjective opinion of poster.
Orlando, Florida
Cartier Ronde Solo Watch
  • Offered no resolution
  • Customer service and returns policy
  • No resolution was offered
Reason of review
Poor customer service
Preferred solution
Price reduction

Jomashop - Defective watch.

I bought technomarine uf6 ufc19 from jomashop, i just got it and found it was defective and doesn't work as stated in the website. I try to contact the customer sevice but there's no answer from them. The warranty card also does not filled up by them, how in the world i'm gonna have the warranty if they does not filled it up. The section supposed to filled up by the retailer which is them. I regret my thousand worth of watch that i bought from them. My expectation they were professional about all the thing they said on the website, my expectation literally crushed.
View full review
1 comment

Never buy from them

#753793 Review #753793 is a subjective opinion of poster.
Orlando, Florida
Reason of review
Damaged or defective

Jomashop - Mens Timex

I ordered this watch for a fathers day gift on April 7, 2013. I believe the watch came on the 15th or 16th. On April 12, 2013 my husband had emergency open heart surgery. As of May 12, 2013 he is not recovering from this surgery and will never get the chance to wear this watch or ever know I bought it for him. It has taken one month for this disaster in my life to unfold. Now, I am told it is past the 30 day policy. It is a lousy $100.00 watch but I don't need it or have anyone to give it to. But, policy will not allow me to return it. How insane. Joma needs sensitivity training-screw the thirty day policy.I still have the original shipping box and the watch has not been taken out of it. Sorry I ever shopped Ebay. Never again. Boo Joma!
View full review
#408828 Review #408828 is a subjective opinion of poster.
Orlando, Florida
Jomashop Shipping Service

Your trust is our top priority

  • 100% user-generated content
  • Professional automated and live moderation
  • Zero tolerance for fake reviews
  • Equal Opportunity and Protection
  • Verified content

For more information about PissedConsumer and our reviews check out our FAQ page

Jomashop Products and Services Reviews

Product or Service Reviews
Shipping Service  2.1 81
Manager  1.0 3
Watch Repair  2.6 17
Watch Warranty  1.8 3
Claim  2.0 1

Related Companies

Company Reviews
JomaDeals 0

Compare Companies

440 reviews
Kay Jewelers
Kay Jewelers
993 reviews
Compare Jomashop vs Kay Jewelers

Latest Question

Does Jomashop offer any discounts or coupons?

Jomashop Questions