Purchased a new Baume et Mercier for my father as Christmas gift in Nov 2015. He put it in his drawer and took it out to wear it for a trip to Canada last week, he came back with the crown missing, there is no mark of damage or impact or anything that can justify the loss of the crown other then a manufacturing problem.
Called B&M for warranty coverage, they asked for filled warranty card. I called Jomashop for the card, they said they don't because they are not an authorized dealer and that they cover it under their own warranty, but since it is an exterior issue it is not covered.
As their warranty only covers internal part. What a scam, this seller will sell you black market items with no warranty claiming they are new.
Product or Service Mentioned: Baume And Mercier Watch.
Reason of review: Fast order processing.
Location: Santa Maria, California