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Jomashop Customer Care Review

Received the watch broken, so I sent it back to be returned. 2 weeks go by with no word. So I call customer service and they told me the watch could not be returned. Seriously poor customer service
1.8
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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#934834
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I tried to order a watch on-line but the order would not process. I called the store and the agent processed my transaction (a watch for $199). Two weeks later it still was not shipped. I called the store and the agent said "for some reason the order did not process."...
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#400142
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