Not resolved
1.0
Details
2 comments

Extremely extremely disappointed by the Mido Watch that I have purchased. It stopped working after few months.

I am in India and bought it through one of my friend in US. Very poor and insensitive response from Jomashop when I complained about this. Waste of my money. No one cares and escalation matrix is not defined.

Be careful.

No one care about the customer and I doubt if the watch was a refurbished watch.

The Order Number is M1564647 and despite several mails and escalations, no change in their behaviour. Substandard and refurbished products (may be second hand or factory seconds ) is sold by Jomashop.

Product or Service Mentioned: Jomashop Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $800.

Preferred solution: Let me allow to get it repaired in India and Jomashop must bear this cost..

Jomashop Cons: Product quality and service, Warranty service, Stay away, Customer services was unprofessional.

  • Jomashop Repair
Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Jonathan T
#1486548

My goodness!!! I should have read these reviews prior to placing the order!!! What a scam Jomashop is!!!

Hilal K
#1486237

Extremely extremely disappointed by the Mido Watch that I have purchased. It stopped working after few months.

I am in India and bought it through one of my friend in US. Very poor and insensitive response from Jomashop when I complained about this. Waste of my money. No one cares and escalation matrix is not defined.

Be careful. No one care about the customer and I doubt if the watch was a refurbished watch.

Jomashop Reviews

  1. 140 reviews
  2. 76 reviews
  3. 70 reviews
  4. 11 reviews
  5. 11 reviews
Jomashop reviews