JOMASHOP CONTINUES TO IGNORE MY CALLS!!!

63 of 144 Jomashop reviews

I called Jomashop again - same day - 5/6/2016 as directed by the rude cutomer rep "Izhak" an hour after he told me to, as his manager "Roee" stated that I should call back in 1 hr. Therefore, I called at 10:15 AM Central time and dialed both the following numbers then dialed the extension: 2875. The phone kept ringing until it hung up on itself. Is this how the manager is as well? Is it fair to say that the customer Reps and manager/s reflect the professionalism of their company? According to my horrible experiences... YES!!! EVERYONE - BEWARE!!!!!!!!!!!

I will keep calling and documenting until JOMASHOP actually cares to resolve and contact me!

Pa

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More Review Details

Customer service

  • What I liked
      No items
  • What I disliked
    • Rude customer service and poor management
    • Customer service was very unprofessional

Reason of review:
HORRIBLE CUSTOMER SERVICE!!!!
Preferred solution:
RE: PROFESSIONALLY TRAINED CUSTOMER SERVICE AND RESPONSE TIME FROM MANAGER ROEE
Product or service
Movado Bold And Bulova
Review category
Luxury / Jewelry
review #842675 by

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leiv

May 12 #1157927

Don't you think you went a bit too far
If I were Roee you are calling out to like this I would NEVER take your call NEVER but he should if you call him
I feel sorry for him but i putty you for begin this passionate about slandering instead of just picking up the phone and calling him again LOLOL

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