Great selection and prices -- very poor customer service.
First -- forget getting online help, that's just a tease and it never worked for me.
Second, persistence pays off, and it took me about an hour to get through to a live representative.
Third -- the customer service rep talked down to me and argued with me. Even if I am totally ignorant, belittling, arguing and being difficult are not professional or courteous ways to handle customers. One of us paid money and needs help, the other is a paid representative of the company.
Good luck with your purchase!
Product or Service Mentioned: Jomashop Customer Care.
Reason of review: Poor customer service.
Location: Goleta, California