Fake Michael Kors Bracelet
Unable to reach someone directly when I called for an explanation so I reported to BBB. Since returning the bracelet- still waiting for a refund, received a response from their "controller" Hope Matechick literally calling me a liar and pretty much ***- said maybe I contacted Jet Blue.
Horrible customer service and lack of concern or wanting to maintain a good reputation. I knew it was a fake because I purchased the exact same from the actual Michael Kors store. Wanting another for my sister because I loved it so much, I found it at Jomashop for half the price- should have known better. The rose gold was very different and the settings for the diamonds were tarnished.
Not the same bracelet at all but the packaging was. Very disappointed.
Product or Service Mentioned: Michael Kors Bracelet.
Reason of review: Not as described/ advertised.
Location: Stockton, California