Rick from Tennessee Do not buy from this company. | Jomashop

1.0
Details
Ordered a watch and sunglasses Nov 30 still no product. I was told buy customer service it shipped 3 days ago still no product. this is day 13 and the website stated in stock. Paid for shipping big mistake. Called and they stated they would refund my shipping they are liars. I will never buy from them again. service sucks and the company does not care about their customers. I'm pissed I spent good hard earned money and do not know if I'm going to receive the products because they will not tell you anything about your order or they will lie to tell you anything, Beware not good business.
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Review
#1731781 Review #1731781 is a subjective opinion of poster.
Service
Jomashop Shipping Service
Pros
  • Range of products
Cons
  • Your service and refusal to communicate at all
Reason of review
Customer service is bad.

Do not purchase from here. | Jomashop

1.0
Details
Ordered rayban sunglasses and they never shipped. After calling and emailing for four days straight, they finally said they could not locate the item so they cancelled the order. Of course, I now do not have discount options since Black Friday has passed.
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Review
#1723168 Review #1723168 is a subjective opinion of poster.
Service
Jomashop Shipping Service
Pros
  • Advertising
Cons
  • Rude customer service
  • False advertising
Reason of review
Order processing issue
Preferred solution
None

Dont go here | Jomashop

1.5
Details
I ordered a pair of sunglasses in mid April. It is now June 7th and still I have not got them, but I received an email from Joma Shop asking how I like them! I missed my wife's birthday and then mother's day a long time ago that these were suppose to be a present for. Please go to Amazon or anywhere else than this place. Costumer service is a joke here! Thanks Joma Shop! I hope you go under.
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Review
#1553035 Review #1553035 is a subjective opinion of poster.
Service
Jomashop Shipping Service
Pros
  • Grab you initially
Cons
  • Do not deliver as promised
Reason of review
Poor customer service
Loss
$50
Preferred solution
Deliver product or service ordered

Fraud! | Jomashop in Michigan City, Indiana

I placed my order 2 months ago order and have not received anything. I contacted them 2 times and they claimed that my item had been shipped and I supposedly picked it up. Finally called my credit card and reported it as a fraud on my credit card. Credit company reimbursed me but which is good. This whole experiance with Jomashop costed me time and nerves. Please do not buy anything from Jomashop!!!!!! It is fraud
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Review
#1480304 Review #1480304 is a subjective opinion of poster.
Service
Jomashop Shipping Service
Reason of review
Order processing issue
2.7
Details
I recently placed an order on Joma Shop, a couple of days before valentine’s day. It is my husbands V Day gift. As soon as the website loaded I was greeted by a “FASTSHIP” promo code, that guaranteed that my order would arrive on the 14th based on my zip code . I used...
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3 comments
Anonymous
#1650994

Horrible place to buy anything. Avoid Jomashop at all cost.

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Review
#1470842 Review #1470842 is a subjective opinion of poster.
Service
Jomashop Shipping Service
Reason of review
Order processing issue

Order not received | Jomashop in Mumbai, Maharashtra

I placed an order with Jomashop for fossil watch on 28th December 2018. Order number is M1B51031. It has been 1 month passed still I haven't received my order yet. It's showing under processing. I talked with them on call also that they said I ll received my order within 1 week, it has been 2 weeks waiting still not received my order. Please help me out for this issue or else do my refund so I can order from other company.
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Review
#1459914 Review #1459914 is a subjective opinion of poster.
Service
Jomashop Shipping Service
Reason of review
Order processing issue

Order not received | Jomashop

3.0
Details
I went on your website ordered and paid for a watch that was almost $300 on December 12th as of today I still haven't received it I got emails every week or so saying soon as it came in it would be shipped to me cuz I even paid extra for 2 day shipping now that the product is in one of your representatives name Rita is trying to tell me that it wasn't paid for so I sent her screenshots of my receipt for purchase and she still trying to tell me it's not paid for it was supposed to be a Christmas present and I would like my merchandise place it's been over a month
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Review
#1452724 Review #1452724 is a subjective opinion of poster.
Service
Jomashop Shipping Service
Reason of review
Order processing issue

Did not receive my watch | Jomashop

2.3
Details
I ordered a 1200 watch for xmas gift. I received a EMPTY box i notifed customer service and was told under investigation i sent pics and does not look like i will be getting a watch or my money. I am being told that the watch was put in the box.
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Review
#1410703 Review #1410703 is a subjective opinion of poster.
Service
Jomashop Shipping Service
Reason of review
Bad quality
1.0
Details
I placed an order of a lady watch from Jomashop.com on Nov 6th 2018. They never ship out my order, after the first week that I placed the order from their website, I login to my account and check the Order Status on their website, it show as "Processing", which is the...
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Review
#1404170 Review #1404170 is a subjective opinion of poster.
Service
Jomashop Shipping Service
Cons
  • Could not get my refund
  • Item never ship out
  • Customer service and warranty and service policy
Reason of review
Poor customer service
Loss
$600
Preferred solution
Full refund
Tags
  • Never Shipped
  • Jomashop Poor Customer Service
  • No Refund
  • Never Shipped Order
  • Never Ships
  • Jomashop com

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Jomashop reviews
1.0
Details
So I ordered a movodo watch a month ago. After a week still no watch. The next week was my birthday October 2nd...still no watch so I email the company they tell me it will be 7-14 days to get a reply. Next week my girlfriends bday still no watch.... so I keep...
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1 comment
Anonymous
#1587597

the same thing happened to me. pooor customer service

Review
#1385022 Review #1385022 is a subjective opinion of poster.
Service
Jomashop Shipping Service
Reason of review
Order processing issue