Product: Jomashop Watch Repair Clear all filters (10 of 10 reviews match)
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Due to the fact that the watch has been sized and it was passed their 4 day no questions return policy it had to be sent back for repair. This is where the nightmares begin, all said Jomashop has had this watch for longer than I ever owned it it has been sent back...
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2.5
Product
Jomashop Watch Repair
#1149207
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I purchased a watch for $1450 from Jomashop in March 2016. The watch started to malfunction in June, so I sent it into Jomashop in August as soon as I got back from my international trip. Jomashop accepted to repair the watch and confirmed that it received the watch in...
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Anonymous
young

how things going? I think their CS sucks too!

3.2
Product
Jomashop Watch Repair
I didn't like
  • Customer service was very unprofessional
  • Customer rep roy
  • Dishonesty
#1062994
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Jomashop Watch Repair Review

Bad service you had my watch in your repair shop 2 time and its still not fix right still run slow
Product
Jomashop Watch Repair
#994441
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Jomashop Watch Repair Review

Bad service did not fix my watch righ been in your repair shop 2 time and it still run close
2.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Product
Jomashop Watch Repair
#994000
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My watch stopped working. I sent them maybe 10 emails to get an answer of the process of getting it fixed under the "so called" 5 year warranty they offer. They finally replied and sent me a RMA to send the watch back. This was back in August. It is not January. No...
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Anonymous
Anonymous

I got chills because your case is so same as mine, except my watch was $1600.

1.0
Product
Jomashop Watch Repair
I didn't like
  • Them stealing my watch
#985699
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After shipping my watch 3 times from overseas they did not fix my watch but they were just sending it back to me!!! Last time that I have sent it to them they stopped replying to my emails and I have never heard from them again. Is there a way I can loge a complain...
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Product
Jomashop Watch Repair
#984311
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I purchased a Citizen watch adjusting the time by radio wave for my frequent travels in the wold in Sep. 2016. I thought that it worked fine until the daylight saving time was over. The watch run very wiedly. I contacted the service, and was told that they couldn't...
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3.3
Product
Jomashop Watch Repair
I didn't like
  • Warranty service
#968090
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Jomashop Watch Repair Review

horrible i bought my tissot 600 dollas wath 2itb them with a 2 year "warranty" and they dod nothing to help me
Product
Jomashop Watch Repair
#915949
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Jomashop - Caused over $1000 in scratches/chips during warranty repair, denied it
I'm sure you'll see a lot of positive reviews about this company because of how cheap their watches are. HOWEVER, avoid them at all costs. I purchased a $7500 Hublot watch from Jomashop in February 2016. I sent the watch in for warranty repair a month after receiving...
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leiv
leiv

Reviewer is clearly an angry person and has no respect for humans !!!Maybe the manger was trying to show you a human side you probably do not have !!!You should be ashamed to ...

vam
vam

Looks like you are the one looking for excuses to be upset LOLOL what does kids have to do with anything LOLOLOL Did his kids scratch your watch LOLOLOL You should stay away f...

1.0
Product
Jomashop Watch Repair
I didn't like
  • No resolution was offered
  • Complete lack of a customer service culture or training
#900989
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I sent my Skagen watch in for repair / replacement since it did not hold the time after ca 2 months since purchase. I was specifically told by Jomashop that unless they could repair it they would replace it. It would take 5-6 weeks. I received the watch back after ca 5...
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1.6
Product
Jomashop Watch Repair
I didn't like
  • Complete lack of a customer service culture or training
#874225
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