Manufacturer: Jomashop Category: Repair Clear all filters (8 of 8 reviews match)
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I purchased a watch for $1450 from Jomashop in March 2016. The watch started to malfunction in June, so I sent it into Jomashop in August as soon as I got back from my international trip. Jomashop accepted to repair the watch and confirmed that it received the watch in...
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3.2
Product
Jomashop Watch Repair
I didn't like
  • Lack of customer service
  • Customer service was very unprofessional
  • Dishonesty
#1062994
Reply to reviews
My watch stopped working. I sent them maybe 10 emails to get an answer of the process of getting it fixed under the "so called" 5 year warranty they offer. They finally replied and sent me a RMA to send the watch back. This was back in August. It is not January. No...
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Anonymous
Anonymous

I got chills because your case is so same as mine, except my watch was $1600.

1.0
Product
Jomashop Watch Repair
I didn't like
  • Them stealing my watch
#985699
Reply to reviews
After shipping my watch 3 times from overseas they did not fix my watch but they were just sending it back to me!!! Last time that I have sent it to them they stopped replying to my emails and I have never heard from them again. Is there a way I can loge a complain...
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Product
Jomashop Watch Repair
#984311
Reply to reviews
Jomashop - Caused over $1000 in scratches/chips during warranty repair, denied it
I'm sure you'll see a lot of positive reviews about this company because of how cheap their watches are. HOWEVER, avoid them at all costs. I purchased a $7500 Hublot watch from Jomashop in February 2016. I sent the watch in for warranty repair a month after receiving...
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leiv
leiv

Reviewer is clearly an angry person and has no respect for humans !!!Maybe the manger was trying to show you a human side you probably do not have !!!You should be ashamed to ...

vam
vam

Looks like you are the one looking for excuses to be upset LOLOL what does kids have to do with anything LOLOLOL Did his kids scratch your watch LOLOLOL You should stay away f...

1.0
Product
Jomashop Watch Repair
I didn't like
  • Complete lack of a customer service culture or training
  • No resolution was offered
#900989
Reply to reviews
I sent my Skagen watch in for repair / replacement since it did not hold the time after ca 2 months since purchase. I was specifically told by Jomashop that unless they could repair it they would replace it. It would take 5-6 weeks. I received the watch back after ca 5...
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1.6
Product
Jomashop Watch Repair
I didn't like
  • Complete lack of a customer service culture or training
#874225
Reply to reviews

Jomashop Watch Repair Review

#994441
Bad service you had my watch in your repair shop 2 time and its still not fix right still run slow
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Jomashop Watch Repair Review

#994000
2.0
Bad service did not fix my watch righ been in your repair shop 2 time and it still run close
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Jomashop Watch Repair Review

#915949
horrible i bought my tissot 600 dollas wath 2itb them with a 2 year "warranty" and they dod nothing to help me
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