Product: Jomashop Watch Repair Clear all filters (12 of 12 reviews match)
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So against my better judgement, I ordered a Tudor Black Bay Black (in-house movement) on a steel bracelet from Jomashop.com. At first, everything went smooth and I received the correct watch in perfect condition. I was extremely happy with my purchase. I took out a few...
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Anonymous
Greg

DON'T buy anything without the manufacturers warranty. This is a problem with JomaShop. You get their warranty, the makers warranty is voided. AND THEY DO NOT DISCLOSE THIS!

Product
Jomashop Watch Repair
#1205716
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In March 2016 I bought swiss watch Tissot PRC 200 with 2-year warranty by mail order from Jomashop. When I got my watch, I did not find the warranty card from Tissot. I then called Jomashop and I was told that the watch is still covered by 2-year warranty, but by...
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2.4
Product
Jomashop Watch Repair
I liked
  • Price for item
I didn't like
  • No official warranty card came with watch
#1193218
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Due to the fact that the watch has been sized and it was passed their 4 day no questions return policy it had to be sent back for repair. This is where the nightmares begin, all said Jomashop has had this watch for longer than I ever owned it it has been sent back...
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2.5
Product
Jomashop Watch Repair
#1149207
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I purchased a watch for $1450 from Jomashop in March 2016. The watch started to malfunction in June, so I sent it into Jomashop in August as soon as I got back from my international trip. Jomashop accepted to repair the watch and confirmed that it received the watch in...
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Anonymous
young

how things going? I think their CS sucks too!

3.2
Product
Jomashop Watch Repair
I didn't like
  • Customer rep roy
  • Customer service was very unprofessional
  • Lack of customer service
#1062994
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Jomashop Watch Repair Review

Bad service you had my watch in your repair shop 2 time and its still not fix right still run slow
Product
Jomashop Watch Repair
#994441
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Jomashop Watch Repair Review

Bad service did not fix my watch righ been in your repair shop 2 time and it still run close
2.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Product
Jomashop Watch Repair
#994000
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My watch stopped working. I sent them maybe 10 emails to get an answer of the process of getting it fixed under the "so called" 5 year warranty they offer. They finally replied and sent me a RMA to send the watch back. This was back in August. It is not January. No...
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Anonymous
Anonymous

I got chills because your case is so same as mine, except my watch was $1600.

1.0
Product
Jomashop Watch Repair
I didn't like
  • Them stealing my watch
#985699
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After shipping my watch 3 times from overseas they did not fix my watch but they were just sending it back to me!!! Last time that I have sent it to them they stopped replying to my emails and I have never heard from them again. Is there a way I can loge a complain...
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Product
Jomashop Watch Repair
#984311
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I purchased a Citizen watch adjusting the time by radio wave for my frequent travels in the wold in Sep. 2016. I thought that it worked fine until the daylight saving time was over. The watch run very wiedly. I contacted the service, and was told that they couldn't...
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3.3
Product
Jomashop Watch Repair
I didn't like
  • Warranty service
#968090
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Jomashop Watch Repair Review

horrible i bought my tissot 600 dollas wath 2itb them with a 2 year "warranty" and they dod nothing to help me
Product
Jomashop Watch Repair
#915949
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