State: Maryland Clear all filters (3 of 292 reviews match)
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Jomashop - Shipping Service Review from College Park, Maryland

Ordered a Victorinox watch and paid with Amazon store card. Received email from Jomashop that item was 'not currently in our warehouse'. 3-6 week back order. Week 7 still no watch. Jomashop is NOT TO BE TRUSTED!
1.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
#878227
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Jomashop - Porsche Design P6612 Watch Review from Kent Narrows, Maryland
Bought a Porsche Design watch P6612. It was supposed to have a 7750 engine but instead and have a cheaper version of that, a 2800 series. After calling customer service and explained to them that they are advertising falsely and need to change the description they...
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Anonymous
KingOfQueens

Why did it take them sooooo long to get back with you? 20 days from complaint to remedy?

3.4
Kent Narrows, Maryland
I didn't like
  • Customer service
  • Complete lack of a customer service culture or training
#821426
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I bought a watch from them, the item came broken. I needed to return but the website still said that the item was being processed. I have attempted multiple times to contact them about it and I never get a reply. Never buy anything from them. site sucks, product sucks,...
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1.0
#739078
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