The watch is heavily used and absolutely not new. There is a lot of wearing sign on the band and watch's side.
The box is old with many visible dots and barely fit the watch inside. There is no protection on the face, no wraping. They said I have to pay fee to ship it back and they will also deduct the original shipping fee which can be from $10-$40. So, this is the first, the only, and the last purchase from me with Jomashop.
I am bearing this due to this shipping cost. I try to write a review on their website but did not success.
Look like they did not let any negative review to be posted. Worst business ever.
Product or Service Mentioned: Mondaine Helvetica Watch.
Reason of review: Return, Exchange or Cancellation Policy.
Preferred solution: Let the company propose a solution.
Jomashop Cons: Deceptive business practices, Unacceptable professional conduct, Broken promises.