Show reviews that mention
customer service service customer order email watches business refund money shipping
Filter review
I have purchased three watches from Jomashop over the years. Two of them needed repair - One Swatch Automatic, and One Tissot Automatic. The Swatch runs fast - I called Swatch and they would not repair any watch sold by Jomashop. Should have been a red flag. but, I...
View full review
2 comments
Anonymous
#1603017

The same exact thing happened to me. I ended up having to send my watch to a third-party to have it repaired for something that should’ve been covered under the Jomashop warranty

View more comments
ID
#1406547 Review #1406547 is a subjective opinion of poster.
Location
Manchester, New Hampshire
Service
Jomashop Watch Repair
Reason of review
Bad quality
1.0
Details
My husband purchased a watch from JomaShop in December 2014. Just over 30 days after purchase the watch stopped keeping time. The company advised me to replace the battery initially. Over the past >1 year the watch has continued to experience the same problem. I have...
View full review
ID
#815197 Review #815197 is a subjective opinion of poster.
Location
Manchester, New Hampshire
Reason of review
Poor customer service
Loss
$899
Preferred solution
Full refund or replacement

Your trust is our top priority

  • 100% user-generated content
  • Professional automated and live moderation
  • Zero tolerance for fake reviews
  • Equal Opportunity and Protection
  • Verified content

For more information about PissedConsumer and our reviews check out our FAQ page

Jomashop Products and Services Reviews

Product or Service Reviews
Shipping Service  2.1 81
Manager  1.0 3
Watch Repair  2.6 17
Watch Warranty  1.8 3
Claim  2.0 1

Related Companies

Company Reviews
JomaDeals 0

Compare Companies

Jomashop
Jomashop
436 reviews
1.9
VS
Kay Jewelers
Kay Jewelers
989 reviews
1.7
Compare Jomashop vs Kay Jewelers

Latest Question

Does Jomashop offer any discounts or coupons?

Jomashop Questions