Placed order needed in time for a vacation on Thursday and paid $38 for next day air. That evening I saw the item still had not been shipped and became worried.
Did not receive order on Friday only a shipping confirmation . When I contacted jomashop Kadi in customer service was rude and unhelpful. Order was showing that even though it was placed next day air on Thursday I would not be getting it until Tuesday !
When I told Kadi that was unacceptable and I would appreciate my $38 ship fee back since I did not get what I paid for she said no and only offered me a $20 coupon code on my next $250 purchase . What a joke I will never shop here again
Product or Service Mentioned: Jomashop Shipping Service.
Reason of review: Poor customer service.
Location: Winston, Georgia