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Jomashop changed prices midway as I processing my order with no apology but offered me a $50 discount off the new price which was $330 higher. Worse part was the delay in processing my order was the fault of their own customer service department either not responding...
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#1294734
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I bought a $229 watch on May 21st, and supposedly it will be delivered by May 25th (I was leaving the country in June 1st), so it was perfect. On May 25th I didn't received anything, and when I checked the traking number it was super strange.USPS...
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3.4
I liked
  • Price of the product
I didn't like
  • Customer service and the hassle for returns
#1293480
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I sent my Omega Speedmaster to them for warranty work when the chronograph stop working. It took about two months. The did fix the stopwatch, but I noticed they scratched the case back with the case opener. When I contacted them they said there were other scratches...
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#1291827
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Absolutely do not buy any solar watches from them (or probably any watches). They refuse to answer emails at all and of the 3 solar watches I've bought 2 are faulty. One never charged fully right out of the box and the other died completely within 7-8 months, and this...
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2.9
I liked
  • First watch when it worked
I didn't like
  • Your service and refusal to communicate at all
#1290403
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Jomashop - Very rude customer service

Don’t buy from them. When you call customer service they always give you a nasty atitude they put the wrong adress on my package and try to make me pay to have it reshipped. Every time I called they where very rude and disrespectful like I’m not a paying customer
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Website
#1286227
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Worst customer service from Joma shop. Never ever buying anything there again. Ugene Arri Nelly and Lauren all horrendous. All the positive reviews you see on Jomashop are for people who left the review on the watch because of the price and not customer service. I just...
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#1284508
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Don't buy from this company. They will do anything and everything (illegal) to make sure they don't lose anymoney. They don't understand there's cost for doing business. They told me to file a claim with UPS so they can keep half ($1,750) of the claim (which is totally...
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2.3
I didn't like
  • Customer service and warranty and service policy
  • Intentionally lied to me
#1284442
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Jomashop - Horrible service

Horrible service, This is the worst company I’ve ever had to deal with, Will never do business with this company again nor will I recommend anyone to use this service or buy their products.
#1284107
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Ordered a IWC ......3 months goes by, no word from Joma. Still claiming the item on back ordered- they assure me they will upgrade my shipping and will still get to me for my event ... It was all LIES!!.. still no sign of the order. I received no email advising, - What...
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PagodaLife365
EfficientRockHyrax

Ordered a IWC ......3 months goes by, no word from Joma. Still claiming the item on back ordered- they assure me they will upgrade my shipping and will still get to me for my ...

1.0
I didn't like
  • Everything about it
#1283809
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I have been a customer for quite a while and have bought few watches from them as gift for my friends and myself. All watches arrived in good condition and had no reason to use their customer service. But then the moment of truth came in. The last watch never worked...
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2.8
Product
I liked
  • Easy website
I didn't like
  • Poor quality product that broke in 45 day
  • Customer service and warranty and service policy
  • Customer service at all
#1282096
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