filters
state:
Show
city:
Show
product:
Show

Jomashop - I lost $600
Jomashop - I lost $600
I have different experience with the store. I bought a good watch earlier. I'm writing about my last purchase. All goes well until problems there is no. I lost $600. I bought a "new in box". I got a damaged wristwatch. There is a scratch on the case, there are traces...
Read more
2.7
I didn't like
  • Offered no resolution
  • Complete lack of a customer service culture or training
#1260332
Reply to reviews
Jomashop - Bought a $13,600 Hublot Big Bang from Joma Shop for $8,750, Horrible customer service!
I bought a Hublot Big Bang Evolution from Joma Shop on December 25, 2017 for $8,750. MSRP is $13,600. I received the watch on January 18, 2018 which was expected because they didn't have it in inventory. Almost four months to the day the Gator sewed on rubber band is...
Read more
3.2
I liked
  • Price
I didn't like
  • Rude and dismissive customer service rep
#1258925
Reply to reviews
Don't walk, run. You would be better off going to a watch store and paying a little extra. Buyer Beware: watch never delivered and no resolution on their end - had to get my credit card provider to do a charge back. This is very frustrating. The watch was only a $170...
Read more
1.0
I didn't like
  • Everything about it
#1258304
Reply to reviews
I was browsing Jomashop when I came across a Bulova curv watch. I noticed it was fake and was being sold as real. It just annoyed me dude. Peace.
Read more
leiv
leiv

How do you know this ?!? did you have it inspected, did you know bulova are owned by Citizen now and have japan movements ?!?Don't yell fake without proof, I buy there and wan...

#1257754
Reply to reviews
I placed an order early this morning, an hour and a half BEFORE Jomashop opened. Twenty-two minutes later (an hour and ten minutes BEFORE they opened), I realized I had entered the wrong shipping address. I followed the instructions on their website. 1 - I tried...
Read more
Anonymous
Leiv B

After ALL the ranting you got what you wanted and came here to rant on an on , looks like no matter how well the service you will find what to complain about STAY OFF THE WEB ...

1.5
I didn't like
  • Customer services was unprofessional
  • Unprofessional conduct with ordering and delivering products
#1252569
Reply to reviews
I have ordered several items from Jomashop without any issues but my watchband on the Hamilton watch has been breaking apart (warranty just expired). I have been trying to contact them for months about this via email and it would not let me sign into my account then I...
Read more
#1239383
Reply to reviews
Horrible service! I wish I could rate less than a star! I live in Canada and before buying a watch I read the shipping information and I even sent them emails to confirm the time-frame for delivery. I bought the watch a month before my boyfriend birthday and guess...
Read more
Anonymous
Anonymous

Shipping issue has nothing to do with quality of product

1.0
#1239279
Reply to reviews
I own few different time piece myself, and I am sure I know watches pretty well, first time I called, told them that my watch mechanism is making weird noise! I know a watch not worn for a period of time it will make some bigger movement when you start to wear them...
Read more
3.7
#1238567
Reply to reviews
Jomashop - Low quality watch bands
I bought a Nubuck leather alligator style watch band and within a week the watch band developed rough spots on it from putting my hands in my blue jean pockets. I wrote customer service and was basically told that because I had caused the damage they could refund or...
Read more
2.0
#1233748
Reply to reviews
Show

Jomashop - Terrible Experience

I ordered a Swiss Military Thunderbolt, the watch arrived with a loose crown, defective. I returned for replacement with no response. Then notified they have no more stock. 3 days later same watch on sale!! Still waiting on my refund! Would not recommend Jomashop!
2.7
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
#1233356
Reply to reviews