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Terrible Service. Terrible Return Policy. Inept, Grossly Negligent and Fraudulent Behavior

1.0
Jomashop - Terrible Service. Terrible Return Policy. Inept, Grossly Negligent and Fraudulent Behavior
Jomashop - Terrible Service. Terrible Return Policy. Inept, Grossly Negligent and Fraudulent Behavior
If you want to find out how inept, grossly negligent and fraudulent this company is, please read on. You cant make this stuff up because no one could believe that this could be true, but it is! Their watch repair department is a complete joke. They either cant read...
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#4136859 Review #4136859 is a subjective opinion of poster.
Cons
  • No customer service no refunds no matter the circumstances
Loss
$771
Preferred solution
Full refund

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Delivery

1.0
Jomashop - Delivery
I canceled the order because it wasnt shipped on time not because I changed my mind. A day before I was told the watch will be sent. After 24h nothing happens. Its been 5 days since I ordered it .I am very disappointed by your customer service.
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#4241470 Review #4241470 is a subjective opinion of poster.
Preferred solution
Full refund

Terrible return policy

1.5
I'll never order from them again because of the return, exchange and price comparison policy. Order 3 Swarovski annual star ornaments in October, not realizing that their holiday policy didn't take effect until November. Ornaments went on sale and I just wanted a credit for the price difference.

User's recommendation: Make sure you carefully read the policies.

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#4237982 Review #4237982 is a subjective opinion of poster.
Location
Asbury Park, New Jersey

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Verified Reviewer New Reviewer

Not happy

2.0