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BE AWEAR! If I could gave negative ratings I would. Think twice before purchase. This site has the worst customer service! When the website clearly stated " free ship and free returns" It turned out to be a completely lie. Took a long time for me to finally reach...
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1.0
I liked
  • Low prices
I didn't like
  • Actually argue and act like typical vultures
#1267487
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Jomashop - Their business model is cheating

They sell refurbished and sub standard products. On top of it, service is pathetic. They have the mindset of God and want customers to beg for their right as if they are doing a favour. Stay away from this fraudulent company
#1264647
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I ordered two wristwatches on Sunday 19 May 2018. I've been contacting Jomashop since the order was placed. The order status seems to be stuck on "processing." Their chat facility does not seem to be operational since you get diverted to having to communicate with...
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2.0
I didn't like
  • Customer service
#1262663
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Extremely extremely disappointed by the Mido Watch that I have purchased. It stopped working after few months. I am in India and bought it through one of my friend in US. Very poor and insensitive response from Jomashop when I complained about this. Waste of my money....
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DearSnowshoe
DearSnowshoe

My goodness!!! I should have read these reviews prior to placing the order!!! What a scam Jomashop is!!!

ModernFieldSpaniel
ModernFieldSpaniel

Extremely extremely disappointed by the Mido Watch that I have purchased. It stopped working after few months. I am in India and bought it through one of my friend in US. Very...

1.0
I didn't like
  • Stay away
  • Product quality and service
  • Warranty service
#1262295
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Jomashop - I lost $600
Jomashop - I lost $600
I have different experience with the store. I bought a good watch earlier. I'm writing about my last purchase. All goes well until problems there is no. I lost $600. I bought a "new in box". I got a damaged wristwatch. There is a scratch on the case, there are traces...
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2.7
I didn't like
  • Offered no resolution
  • Complete lack of a customer service culture or training
#1260332
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Jomashop - Bought a $13,600 Hublot Big Bang from Joma Shop for $8,750, Horrible customer service!
I bought a Hublot Big Bang Evolution from Joma Shop on December 25, 2017 for $8,750. MSRP is $13,600. I received the watch on January 18, 2018 which was expected because they didn't have it in inventory. Almost four months to the day the Gator sewed on rubber band is...
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3.2
I liked
  • Price
I didn't like
  • Rude and dismissive customer service rep
#1258925
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Don't walk, run. You would be better off going to a watch store and paying a little extra. Buyer Beware: watch never delivered and no resolution on their end - had to get my credit card provider to do a charge back. This is very frustrating. The watch was only a $170...
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1.0
I didn't like
  • Everything about it
#1258304
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I was browsing Jomashop when I came across a Bulova curv watch. I noticed it was fake and was being sold as real. It just annoyed me dude. Peace.
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leiv
leiv

How do you know this ?!? did you have it inspected, did you know bulova are owned by Citizen now and have japan movements ?!?Don't yell fake without proof, I buy there and wan...

#1257754
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I placed an order early this morning, an hour and a half BEFORE Jomashop opened. Twenty-two minutes later (an hour and ten minutes BEFORE they opened), I realized I had entered the wrong shipping address. I followed the instructions on their website. 1 - I tried...
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Anonymous
Leiv B

After ALL the ranting you got what you wanted and came here to rant on an on , looks like no matter how well the service you will find what to complain about STAY OFF THE WEB ...

1.5
I didn't like
  • Unprofessional conduct with ordering and delivering products
  • Customer services was unprofessional
#1252569
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I have ordered several items from Jomashop without any issues but my watchband on the Hamilton watch has been breaking apart (warranty just expired). I have been trying to contact them for months about this via email and it would not let me sign into my account then I...
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Product
#1239383
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