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A week to process the order plus a week to ship it. Chat is unresponsive as well as their email system. They make you wait for a very long time on the phone. Never again. **This requires at least 100 words so I will copy and paste my review a couple times more: A week...
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2.2
I liked
  • Prices
I didn't like
  • Customer service
  • False advertising
  • Shipping sucks
#1061456
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Tag Heuer Formula 1 Chronograph watch Jomashop on 5th May 2017. Every week, I checked with them for delivery and every week they said that it will get delivered in couple of weeks. Didn't receive the watch till 15th june. Whenever I called them, they are like .. one...
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1.0
I didn't like
  • Customer service
#1061428
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These are the most unethical people on the planet. Absolute liars. I am surprised because they are Jewish run. Well maybe that's it. I don't know but they act entitled to screw any customer putting trust in them. Please beware. My watch was broken when it arrived and...
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#1060062
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Short Review on April 25, 2017

Jomashop
#1038981
1.0
Details
Horrible customer service, long wait times and when you do speak with someone they have a bad aditude .
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Customer service

Short Review on April 19, 2017

Jomashop
#1036238
1.5
Details
Don't buy watch from them. Bad and rude customer service.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty

Short Review on March 21, 2017

Jomashop
#1023873
1.0
Details
Very tedious (and shady) return policy.
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Customer service
Exchange, Refund and Cancellation Policy

Jomashop Shipping Service Review

Jomashop
#1016409
2.4
Details
Horrible and irresponsible customer service! They showed the item is available and charged shipping fee for 2 days air shipping while after several times calling them and sending them an email, they replied that my item was not available and it takes 4-6 weeks to order it from their warehouse. It's totally unacceptable!
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Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Value for money
Website
My order was not delivered for over a month. The company did not issue refund and did not deliver the order. I have been trying to contact customer service over the phone but no answer after waiting on line for very long time. The chat does not work either. They...
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1.0
#1056525
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I purchased a watch from Jomashop and it had arrived at my house defective. Only problem is, i found the defect after i had put the watch on. On the return policy it states in bold that they wont give refunds if the watch was worn. So i called a customer service Rep...
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1.0
Product
I didn't like
  • Custo
  • Customer service and returns policy
  • False advertising
#1054388
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I ordered 4 items from Jomashop a on 5/25/17, and received one email on 5/26 says 3 of the 4 items were supposed to ship out, but it turned out when I tracked on the awb #, nothing showed up. I called the customer service today, this very rude guy told me -" you will...
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1.0
#1053891
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Received watch December 2016 for a Christmas gift, now May 26, 2017 and watch still does not have correct time. Time cannot be set on watch, repair done and watched returned (after many months) not on correct time still. Horrible customer service. On hold for 10...
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leiv
leiv

Food for thought >> a person who writes on a site called "pissedcusumer" is surprised they were hung up on hmmmmm Now why do you think that is? where you pissed by any ...

2.6
I didn't like
  • Joma shop at all and will never use again
#1052378
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These people are completely RUDE! their product is NOT less than the store if you have to return OR even exchange. I spoke to "Roy" a supervisor who told me "if you dont want to pay for shipping then dont, keep the product and you wont pay for shipping, we dont have to...
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1.6
#1047864
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Ask for a certain Seiko, was told they only had a diff. watch. Tried to cancel by email as I waited 20 min. and no answer on phone even as they said I was #1 in line. Did not open box I received except to insert return info. They short changed me $5.00 and my lawyer...
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1.0
#1044137
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Purchased a Breitling Transfer chro men's watch as a birthday gift for $8,999.00, on April 14. I have made a total of 10 phone calls and 20 e-mails to Jomashop. The HOLD time is never less than 30 minutes, after which thecutimer representative is dismissive, rude, and...
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Anonymous
Anonymous

Avoid. They are rude, and non-attentive. You get the runaround. I'm never gonna do business with them again

1.0
#1043463
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