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I have purchased a Saree from Jomso which is absolutely different from what described on the website... Your policy clearly says that if pin code coverage falls in the coverage... The return pick will be arranged by the company... But after speaking to your...
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Product
#1065371
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I bought a $3,200 Mont Blanc watch and $110 Fossil Watch separately on 9 June 2017 and 10 June 2017 respectively. Till today (21 June), after dozens of email exchanges and desparate calls to them, the watch have yet to be shipped out. They gave me the reason that both...
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1.0
#1064616
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I ordered a money clip for my boss and the price was reasonable which is the only good part of dealing with Jomashop. I waited 4 weeks and they still had not received the order let alone shipped it to me. I called at the end of week two of waiting on hold for 30...
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1.0
#1063631
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Jomashop - Bad customer service

Jomashop
#1040095
I talked to 2 representatives they were so bad. It sounds like they will give it to me freely! Hey I bought with my money!
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Short Review on April 25, 2017

Jomashop
#1038981
1.0
Details
Horrible customer service, long wait times and when you do speak with someone they have a bad aditude .
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Customer service

Short Review on April 19, 2017

Jomashop
#1036238
1.5
Details
Don't buy watch from them. Bad and rude customer service.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty

Short Review on March 21, 2017

Jomashop
#1023873
1.0
Details
Very tedious (and shady) return policy.
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Customer service
Exchange, Refund and Cancellation Policy
It's a shop where you can buy watches and other things cheap, but when you have to return something what they have send wrong, you have to pay double shipping cost. They do not see their mistake and are cold as ice. I bought a Technomarine Mother of Pearl Dial with Two...
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2.2
Product
#1063316
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I purchased a watch for $1450 from Jomashop in March 2016. The watch started to malfunction in June, so I sent it into Jomashop in August as soon as I got back from my international trip. Jomashop accepted to repair the watch and confirmed that it received the watch in...
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3.2
I didn't like
  • Customer rep roy
  • Customer service was very unprofessional
  • Dishonesty
#1062994
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Jomashop.com Watch warranty is Fake and Misleading.
The safety rotation bezel for my Oris Pro Diver Titanium Steel broke off leaving sharp spikes all around the dial. My wife purchased the watch 08/06/2014 for our wedding anniversary and called Jomashop on 06/15/2017 to ask for assistance with service. Jomashop says...
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2.2
I didn't like
  • Fake and misleading warranty and poor customer service
#1061601
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A week to process the order plus a week to ship it. Chat is unresponsive as well as their email system. They make you wait for a very long time on the phone. Never again. **This requires at least 100 words so I will copy and paste my review a couple times more: A week...
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2.2
I liked
  • Prices
I didn't like
  • Customer service
  • False advertising
  • Shipping sucks
#1061456
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Tag Heuer Formula 1 Chronograph watch Jomashop on 5th May 2017. Every week, I checked with them for delivery and every week they said that it will get delivered in couple of weeks. Didn't receive the watch till 15th june. Whenever I called them, they are like .. one...
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1.0
I didn't like
  • Customer service
#1061428
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These are the most unethical people on the planet. Absolute liars. I am surprised because they are Jewish run. Well maybe that's it. I don't know but they act entitled to screw any customer putting trust in them. Please beware. My watch was broken when it arrived and...
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#1060062
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My order was not delivered for over a month. The company did not issue refund and did not deliver the order. I have been trying to contact customer service over the phone but no answer after waiting on line for very long time. The chat does not work either. They...
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1.0
#1056525
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