Toronto, Ontario
Not resolved
2.4
Details
0 comments

Stay clear, the automatic chronograph I purchased was not working properly from the moment I opened the box. The second hand for the stop watch feature did not go past the 24 second mark.

After getting trough to them I was encouraged to wear it for over 8 hours so that the winding feature could store enough energy to let the second hand pass the 24 second mark. This is how they void your return policy, once worn there is no return so do not fall into this trap.

Spent $78 sending it back and was told that their "Lab Technicians" found nothing wrong with the watch but would monitor it for a few days. The watch was returned and the second hand still does not go past the 24 second mark in stop watch mode......

Reason of review: Damaged or defective.

Monetary Loss: $2000.

Preferred solution: Let the company propose a solution.

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