I bought a watch from this company and looked at for about 2 minutes. I decided that I didn't like it so I packaged it back up and mailed it back via UPS (which cost extra $$).

I never had it sized or even wore it! When they got it back, they declined the return saying that the watch had some scratches on it. This is not even possible since I never even wore the watch. I called and spoke to a manager and explained to him that the watch was never worn and that it must have been shipped that way.

He said that there was nothing he could do to help me and that they were going to ship the watch back to me. I will refuse the package when it arrives and am disputing the charge.

The funny thing is that I was looking at another watch from Jomashop but now I WILL NEVER DO BUSINESS with this company again and am recommending that you don't either.

Reason of review: Poor customer service.

Location: Los Angeles, California

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The same thing just happened to me!!! They are not a bunch of crooks!!!

What can be done about this? They should not be allowed to conduct business!


I am having the same experience with them. they claim that my watch was worn when i put it on my wrist and took it straight of and returned it. Crooks

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