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i ordered two watches from jomashop, the tracking shows that it is delivered and when i enquiered the usps delivery people they said they left them outside, but i didnt get any of the things i ordered. i lost them, how could the jomashop people be such a careless with...
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1.0
I didn't like
  • Cs supervisor was a complete ahole
  • Rude customer service and poor management
#944149
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I am having a worst experience with jomashop. Irs completely fraud service and cheating with customerS pocket. I ordered two watches which cosr arround 160 dollars. So the courier was showing as shipped. But i didnt get my order. I dont know what happend with courier...
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I didn't like
  • Customer service
#943505
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Purchased TAG HEUER. It was not working when received. I called immediately and returned it the next day FOR A REFUND. Since I needed this watch for a sailing trip overseas the following week, and they said they could not exchange that the original purchase that...
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3.0
I didn't like
  • There is no customer service
#912036
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I have ordered a watch for the gift and after 20 days i havent received the item and when ever i call the team they says we will let u know when we found it . they sent it in usps where there is no way to track down it . when ever i call the customer care they say to...
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#910847
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I've brought a Men watch and recevied as a defected one. How in the world the second hands on a watches that jump every 2-3 seconds everytime when it move? I have to return the first one and receive the second one still the same defect. So I am not happy and want a...
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leiv
leiv

*** the hand that reached out to help you !!! you said he did not know if it was a defect and that he will still refund you !!THAT IS GREAT CUSTOMER SERVICE !!! You should be...

vam
vam

WOW so they said they will help you and you still wrote this SHAME ON YOU !!! YOU ARE A BAD PERSON !!!!!!!!

2.0
I didn't like
  • Customer service
#905995
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We ordered a Tag watch in May 2016 and on the website they said it would take 2 to 3 weeks. We called them back at that time and they said it would be shipped in July. We called today July18,2016 and they told us 2-4 weeks and hung up. When we called right back they...
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1.0
#884635
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Wow. Im a very upset customer! I ordered 2 bags because this webpage had an error. So i had accidently made the second purcace. Well this place is closed on the weekends and i called early monday morning to cancel they were very rude form the begining and said that...
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1.0
#796161
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Watch arrived looking perfect but watch band popped off first day and obviously wasn't secured properly. This caused scratches on the face. Two days later the battery died. I called and was told I could only be refunded for a battery change. When I asked for a manager...
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Anonymous
Anonymous

I had my jeweler fix the pin in the band bc I don't own a tool. Roy clearly doubted my story that the band popped off so I offered to give him my jeweler's business number to ...

3.0
#768887
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The prices at Jomashop are competitive. But their customer service is horrible. If you have a problem with a product after they have your money you might as well write to them (that way you won't be aggravated by their horrendous "customer service for a week or so. ...
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Anonymous
Anonymous

Here it is 2016 and nothing seems to have changed since the previous review. Ordered a Baume & Mercier watch and everything was find until the 28th day I had the watch when t...

Anonymous
lorenzero

I ordered a Watch by this website too on the 18 of january 2014. Very good price... but had to wait more than 3 weeks for shipping... I called them from France, sent emails (t...

#457298
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