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I purchased a watch and received it missing a clip so that you can p ut it on your wrist.....was told to speak to the manufacturer...I responded I just received it ....then was hung up on.After calling back had to send pictures of it. I then asked if I can send it back ups and get a replacment because ot was a Christmas gift NO WE DO NOT DO THAT in a unprofessional tone.BUYER BEWARE!!!!!!!!! NEVER AGAIN

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