First, I did not know Joma sold gray market watches with no factory warranty. My Citizen watch stopped working after a year, I think I wore it three times as I have a watch collection.
Tried to reset to the correct time but could not. Called Joma for an RMA number for their advertised 5 year warranty on Citizen. Was told the watch stem is not covered by warranty----- What ? How am I supposed to set the correct time without using the stem ??
They said they would "Try" to repair the watch but if I "Broke" the stem, it would not be covered.
I did not "break" the stem. Beware, these people are not reputable
Reason of review: Warranty issue.
Location: Long Beach, California