Purchased watch. 7 days later, status still "processing".
repeated emails. no response. paypal has "reserved" the cash but cannot block it because the merchant "might have sent the order already". cannot raise dispute as it is not a finalised transaction.
i expect that the email i sent to cancel the order will be ignored as well. seller doesn't seem to want to do business. meanwhile, christmas is in 11 days. i've wasted the last 7 days chasing this clown for my product, then my money.
i expect more grief in the coming days. FML.
Reason of review: Order processing issue.
Monetary Loss: $230.
Preferred solution: Full refund.
Jomashop Pros: Conjob of a website design.
Jomashop Cons: Complete lack of a customer service culture or training, Offered no resolution, Customer service, There is no customer service.
Location: Singapore, Singapore